Privacy Policy Statement
How we collect, use, and protect your information
Introduction to Our Privacy Policy
Your privacy is important to us. This policy explains how carionexvila collects, uses, and protects your personal data in accordance with Australian privacy laws.
We only collect information necessary to provide our services, keep your data secure, and meet our legal obligations. By using our site, you agree to this policy.
Information We Collect
We collect details you provide directly and information automatically generated by your use of our site.
Information You Provide Directly
- • Contact details, such as name, email, and phone number
- • Details you provide when subscribing or seeking consultation
- • Information shared while booking or attending sessions
- • Feedback or communication sent to our support team
- • Billing or payment details where necessary
Information Collected Automatically
- • Device information such as browser type and operating system
- • Browsing behaviour on our site, including pages visited
- • IP addresses and approximate location data
- • Session times and interaction with site features
- • Cookies and similar tracking technologies
How We Use Your Information
Your data is used to deliver our service, process payments, respond to inquiries, and improve site experience.
- • Provide and manage monthly consultations
- • Communicate important updates or schedule changes
- • Process payments and manage subscriptions
- • Respond to support requests and inquiries
- • Analyse usage to enhance services
- • Maintain site security and prevent misuse
- • Comply with legal obligations or regulatory requests
Our Commitment: We protect your data using secure systems and limit access to authorised personnel only.
Sharing Your Information
We only share data as necessary to deliver our service, with trusted partners or as required by law.
Service Providers and Partners
Third-party providers may access your data only to perform services on our behalf, under strict confidentiality.
Legal and Regulatory Requirements
We may disclose information to comply with legal duties or court orders.
Anonymous Analytics and Statistics
Aggregated data may be used for analysis, without identifying individuals.
Your Rights and Choices
You can access, correct, or request deletion of your data. Contact us to exercise your rights.
- • Request a copy of your personal information
- • Ask us to correct inaccurate details
- • Request deletion of your data
- • Obtain your data in a structured format
- • Object to processing in certain cases
- • Request limits on how we use your data
Contact our support team to exercise any of your privacy rights or ask questions about this policy.
Our Security Measures
We use technical and organisational safeguards to protect your personal data from misuse or unauthorised access.
Technical Safeguards
- • Encrypted data transmission for all sensitive information
- • Secure servers and restricted access controls
- • Regular security audits and vulnerability checks
- • Continuous monitoring for suspicious activity
Organisational Safeguards
- • Staff training on privacy and data security
- • Strict access controls and authentication
- • Internal policies for handling data securely
- • Incident response plans for data breaches
How Long We Keep Your Data
We retain your data as long as needed for service delivery, legal compliance, or until you request deletion.
- • Account information retained while active
- • Session and consultation data kept for service history
- • Support and inquiry records for reference
- • Payment data held per tax and audit rules
- • Preference data for communication if opted in
You may request deletion of your data at any time.
International Transfers of Data
If we transfer data outside Australia, we ensure appropriate protection is in place.
- • Only transfer to countries with adequate data protection laws
- • Use of contractual safeguards for international providers
- • Review third-party compliance regularly
- • Notify users of significant data transfer changes
Cookies and Similar Technologies
Cookies help us operate the site, remember preferences, and enhance your experience. See our Cookie Policy for details.
Types of Cookies We Use
- • Enable core site functions and secure logins
- • Help us measure and improve site performance
- • Remember your choices and preferences
- • Support additional features and settings
You can manage cookie settings in your browser at any time.
Policy Changes and Updates
We may update this policy to reflect changes in law or our practices. Significant updates will be communicated.
- • Email notifications for material changes
- • Updated policy available on our site
- • Advance notice where required by law
- • Continued use means acceptance of changes
Please review frequently to stay informed.
Contact Us About Privacy
Contact us with any privacy questions or requests regarding your data.
carionexvila
113 Exhibition St, Melbourne, VIC 3000 Australia
Phone: +61-8-8963-9339
Email: content@carionexvila.com
Last updated: September 10, 2025
Effective from: September 10, 2025